Play Responsibly

pgph Responsible Gaming

At pgph, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a source of harm.

Gambling is addictive. Know when to stop. pgph is strictly for players aged 21 years and above. If gambling is affecting your finances, relationships, or mental health, please use our self-exclusion tools or reach out to our support team immediately.

pgph Responsible Gaming Tools

pgph gives you full control over your gaming activity. These tools are available to every registered player — free of charge, effective immediately, and designed to keep you in the driver's seat.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your pgph account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but can only be raised after a 7-day cooling-off period.

Loss Limits

Define the maximum amount you are comfortable losing within a set time frame. pgph will automatically pause your gaming session once your loss limit is hit, giving you a natural moment to step back and reassess before continuing.

Session Time Reminders

Lose track of time? pgph's session reminders notify you at intervals you choose — every 30 minutes, 1 hour, or 2 hours — so you always know how long you've been playing. A simple nudge that makes a big difference.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your pgph account is temporarily suspended and you cannot log in or place bets. It's a quick reset when you feel things are getting too intense.

Self-Exclusion

For players who need a longer break, pgph offers self-exclusion periods of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is fully suspended and you cannot register a new account on the platform.

24/7 Support

pgph's support team is available around the clock, every day of the year. If you're concerned about your gaming habits — or those of someone you know — our trained support staff are ready to listen, guide, and connect you with the right resources.

Is Gambling Becoming a Problem?

Problem gambling can affect anyone — regardless of age, income, or background. The earlier you recognise the signs, the easier it is to get back in control. pgph encourages all players to check in with themselves regularly.

If you recognise three or more of these signs in yourself or someone close to you, we strongly encourage you to use pgph's self-exclusion tools or contact our support team right away.

Gambling is addictive. Know when to stop.

01

Chasing losses — Continuing to gamble in an attempt to win back money you've already lost, often leading to even bigger losses.

02

Gambling with money you can't afford to lose — Using funds meant for rent, bills, groceries, or other essential expenses to fund gambling sessions.

03

Lying about gambling — Hiding the amount of time or money spent gambling from family members, friends, or colleagues.

04

Inability to stop — Feeling unable to walk away even when you want to, or repeatedly failing to stick to limits you've set for yourself.

05

Neglecting responsibilities — Missing work, school, or family obligations because of gambling, or spending excessive time thinking about the next session.

06

Borrowing money to gamble — Taking out loans, borrowing from friends or family, or using credit to fund gambling activity.

07

Mood swings tied to gambling outcomes — Feeling anxious, irritable, or depressed when not gambling, or experiencing extreme highs and lows based on wins and losses.

How to Self-Exclude on pgph

Activating self-exclusion on pgph is straightforward. Here's how to do it in three simple steps. Your wellbeing always comes first — no questions asked.

Log In to Your Account

Sign in to your pgph account and navigate to the Account Settings section. Look for the "Responsible Gaming" or "Player Protection" tab in your profile menu.

Choose Your Exclusion Period

Select the self-exclusion duration that suits your needs: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. You can also contact pgph support to activate exclusion immediately on your behalf.

Confirm & Take Effect

Confirm your selection. Your pgph account will be suspended immediately. You will receive a confirmation email and will not be able to log in or create a new account for the duration of your chosen period.

Need help activating self-exclusion? Contact pgph support at support@pgph.one — available 24/7.

Healthy Gaming Tips for pgph Players

Responsible gaming starts with good habits. Here are practical tips every pgph player in the Philippines should keep in mind before and during every session.

Set a budget before you play. Decide how much you can comfortably afford to lose and stick to it — treat it like entertainment spending, not an investment.

Never chase your losses. If you've hit your limit for the day, log out. Tomorrow is another day — chasing losses almost always makes things worse.

Take regular breaks. Use pgph's session reminders to step away every hour. Stretch, hydrate, and give your mind a rest before continuing.

Don't gamble when emotional. Avoid playing when you're stressed, upset, or under the influence of alcohol. Decisions made in these states are rarely good ones.

Keep gambling separate from finances. Never use money earmarked for rent, bills, food, or your family's needs. pgph is for entertainment — not a source of income.

Talk to someone you trust. If you feel gambling is getting out of hand, speak to a family member, close friend, or pgph's support team. You don't have to deal with it alone.

Use pgph's limit tools proactively. Don't wait until there's a problem. Set deposit and loss limits from day one — it's the smartest move any player can make.

Remember: the house always has an edge. All casino games are designed with a house advantage. Play for fun, not to profit — and you'll always come out ahead in terms of enjoyment.

21+

Strictly for Players Aged 21 and Above

In accordance with Philippine gaming regulations and PAGCOR requirements, pgph is exclusively available to individuals who are 21 years of age or older. Age verification is mandatory during registration. Any account found to belong to a person under 21 will be immediately suspended and all associated funds returned.

If you suspect a minor is using the pgph platform, please contact our support team immediately at support@pgph.one. We take underage gambling extremely seriously and act on all reports without delay.

Enjoy pgph — Responsibly

pgph offers world-class casino games, live dealers, slots, bingo, and more — all within a safe, regulated environment built for Filipino players. Sign in today and use our responsible gaming tools to keep your experience fun and in control.

For players 21 years and above only.  |  Gambling is addictive. Know when to stop.